- #ADOBE DIGITAL EDITIONS HAS STOPPED WORKING HOW TO#
- #ADOBE DIGITAL EDITIONS HAS STOPPED WORKING INSTALL#
- #ADOBE DIGITAL EDITIONS HAS STOPPED WORKING DOWNLOAD#
I'm getting frustrated at this point because they are just telling me things I've already done (and explained this in detail) and they just repeat it.Ģ) Move your e-books to some different Location.ģ) Press the keys Ctrl + Shift + D on your keyboard.Ĥ) Now a Deauthorize screen will come up asking you to deauthorize your Computer.ĥ) Follow the screen instructions and unauthorize the computer.ģ) Uninstall Adobe Digital Editions from your computer.Ĭlick start>Control Panel>Program and Features
#ADOBE DIGITAL EDITIONS HAS STOPPED WORKING DOWNLOAD#
The same exact link I used to download the program, and they told me to once again uninstall and reinstall. I then get an email from them giving me a link to download the program. Now I had already done this, had told them this in the initial email, but for shits and giggles I did it again.
#ADOBE DIGITAL EDITIONS HAS STOPPED WORKING INSTALL#
They respond back, telling me to uninstall the program, install it again, and make sure it was allowed in the firewall. My firewall isn't blocking anything from Adobe. I once again write back, telling them that my firewall is not blocking the program and have checked multiple times to make sure no settings have changed. I get a response back that I needed to add an exception to my firewall because the program won't work if my firewall is blocking it. My clock is fine, and told them that the firewall was not blocking the program. They tell me to make sure that my clock was set to the correct time and that my firewall was allowing adobe digital editions to access the computer. So I sucked it up, open a web support case, and described in detail what the problem was. Essentially, they weren't going to help at all for their online support.
#ADOBE DIGITAL EDITIONS HAS STOPPED WORKING HOW TO#
Please open a web support case by going to" and explains how to open a web support case. The representative asked me some dumb questions "Is your internet working?" Um, how can I be on online support with my internet not working? After answering a few questions, she says "It seems you are having a technical error. So I ended the convo, had some stuff to do, and tried online tech support again. What the heck is the use of online tech support if they refer you to email support?
Great! I talk to one representative that immediately tells me to email support and tell them my problem. So I do some searching, and find out that Adobe has an online tech support. So I uninstall, try again, see if it was an error somewhere along the way, but nope, same problem. I downloaded it, start to go through the process of installing it, and get this error:Į_ADEPT_IO ActivationServiceInfo Error%20#2032 I download Adobe Digital Editions from the website, and all seemed to go well. So this is where my headache has come in (this is going on a week long process now, since my daughter got her present early). I got an e-reader for my daughter for Christmas, and it's awesome! We wanted to rent some books from the library and found out we needed to do so by using Adobe Digital Editions.
Not completely bad service, but frustrated none-the-less for lack of actual help.
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